Faq's

Yes, of course. You can easily customize your wall clock with us. Just tell us what you want—the color, size, shape, or even a name or quote. We’ll design it exactly that way. Every clock is handmade, so changing designs as per your taste is no big deal for us. Whether you’re looking for a wall clock for home or a wall clock for the living room, we can make it as you like.

We usually ship your order within 2–4 working days. Like other stores, we also share a tracking ID with you so that you can track the package.

Yes, we deliver our clocks across the globe. Many customers from outside India buy our resin wall clocks and luxury wall clocks. Please message us if you're ordering from a different country, along with your special customization, if you have any.

Yes, we do returns and refunds, but only in an applicable case. In case it’s a regular clock and it comes damaged, we’ll repair or refund it. But if you have ordered a custom clock, in this case, for example, we usually can’t take returns because it’s made only for you. Still, if the clock arrives in a broken and faulty condition, let us know within 1–2 days. And send us a photo so that we can examine the case. But be assured that we will not disappoint you.

We use the resin material in most of our clocks, for example. Because of this material, we are able to get those glossy colors and special finishes. Under the resin, we use quality base materials (wood or metal frames) in order to make the clock stronger. When it comes to their life, these resin wall clocks can last for years if you take care of them in a good way.

Yes, all of our luxury wall clocks run with a smooth sweep mechanism, which means there’s no ticking noise, for sure.

Like other eCommerce brands, we also give our customers a tracking link. And with this link, you can check and monitor your parcel.

We accept all normal methods—UPI, debit and credit cards, wallets, and bank transfers. The checkout is safe and easy, so you won’t face any issue.

We pack every clock properly, like with bubble wrap, thick foam, and a sturdy box. Our goal is simple: your wall clock should reach you safely, without a single scratch. You’ll see the effort when you open the box.

Yes, if there’s any problem after receiving the clock, you can message us anytime. We’ll always try to help. Every clock is checked before sending, but if something goes wrong, we’re just one message away.

Yes, we do. Custom Craft offers large wall clocks, including special sizes like our 27-inch wall clock, which can become the centerpiece of any living space.

Absolutely! We create all types of designs, including triangle, round, square, and even abstract patterns based on your preference.

Yes! Our resin art clocks are made using high-quality resin with artistic designs. We also add some texture to make it more beautiful. You can also personalize your clock, if you want.

Yes, you can find a lot of broken art clocks in our store. But if you see them closely, these clocks are not broken. Apart from that, you can check out our other collections, like triangle wall clocks or large 27-inch clocks.

Of course. You can also order a black and blue clock, gold and white, or any other color combination. Or in any case, if you want a custom color scheme, reach out to us at customcraft06@gmail.com or WhatsApp (+91 9350405647).